Last updated: 23 September 2026
Who we are
This site is operated by Home Security Line (“Home Security Line”, “we”, “us”), an independent home security support and referral service. We are not affiliated with, endorsed by, or acting on behalf of any home security brand, provider or monitoring company.
Information we collect
- Information you give us — your name, phone number, ZIP code and any details you share during a call or on a form.
- Call information — we may record or monitor calls for quality, training and verification. You will be notified at the start of the call where required.
- Automatic information — device type, IP address, pages viewed and referring source, collected through cookies and similar technologies.
How we use your information
- To respond to your enquiry and provide support
- To contact you about your request
- To pass your details to a home security provider when you ask us to
- To measure and improve our advertising and website
- To comply with the law and prevent fraud or abuse
Calls, texts and do not call
By calling us, you consent to be contacted about your request. If you give us a number for a callback, you consent to be contacted by phone or text at that number, including by automated means. Consent is not a condition of any purchase. Message and data rates may apply.
To stop hearing from us:
Reply STOP to any text message, or ask the specialist on the call to add you to our internal do-not-call list, or email support@homesecurityline.com or call (404) 268-8972 with the phone number you want removed.
We honour do-not-call requests within 10 business days and keep the number on our internal list indefinitely.
How we are compensated
We are a marketing and referral service. We receive a commission from the home security providers we refer customers to when a referred customer purchases a system. This compensation may influence which providers we present to you. We do not charge homeowners for our service.
Cookies and advertising
We and partners such as Google use cookies and similar technologies for site functionality and to measure advertising performance. You can control cookies through your browser settings.
Information sharing
We share information with service providers who help us operate (call handling, hosting, analytics), with the home security providers we refer you to when you ask us to, with advertising and measurement partners, and where required by law.
We do not sell your personal information for money.
Your privacy rights
Depending on where you live — including California under the CCPA/CPRA, and Virginia, Colorado, Connecticut and Utah under their state privacy laws — you may have the right to:
- Know and access the personal information we hold about you
- Correct personal information that is inaccurate
- Delete personal information we hold about you
- Opt out of the “sale” or “sharing” of your personal information, and of targeted advertising
- Not be discriminated against for exercising any of these rights
To exercise any of these rights, email support@homesecurityline.com or call (404) 268-8972. We will verify your identity before acting on the request and will respond within the time your state’s law allows. An authorised agent may submit a request on your behalf with proof of authorisation.
Data retention and security
We keep personal information only as long as needed for the purposes above or as required by law, using reasonable safeguards. No method of transmission or storage is 100% secure.
Children
This site is intended for adults and is not directed to children under 18. We do not knowingly collect information from children.
Changes to this policy
We may update this policy. The “last updated” date above will change when we do. Continued use of the site means you accept the update.
Contact
Phone (404) 268-8972 · Email support@homesecurityline.com · Monday–Sunday, 8:00 AM – 10:00 PM ET